We are sorry to have to cancel this weekend’s bookings (Thursday 28th November – Sunday 1st December)

We wish to reassure all up-coming visitors, following Storm Bert, that we will be open & shining bright from Wednesday 4th December

Anyone who purchased tickets for this weekend, will have now been contacted by their ticket provider.

If you have any questions, please email hello@christmasatbutepark.com

Our site needs a bit of TLC before we can reopen the gates again following local flooding. Thanks for your patience, Christmas at Bute Park Team 💜

Yes, we provide free tickets for children under the age of 3, they are free of charge but must hold a valid ticket. When booking please select Child (aged 0-2) tickets.

There will be baby changing facilities Pettigrew’s Tea Rooms.

The trail is pram and buggy friendly, but we ask that you do not bring children’s scooters or bikes/trikes to the trail.

There will be a number of stalls selling children’s sized portions available in the Christmas Village.

Please keep your children with you at all times. The grounds of Bute Park are large and contain waterways etc. It is essential to keep your children near and ensure that they do not wander into unlit areas. Please keep to the designated pathways as trip hazards my be present in other areas.

Yes, we have baby changing facilities on site!

Christmas at Bute Park will contain 12-14 installations with accompanying music, specially composed for the event. Our compositions will be ambient, and played through speaker systems positioned to limit disturbance to our neighbours. 

While the audio is an essential part of the trail experience, we will make every effort to minimise nuisance and will ensure all trail audio is switched off between 21:30-22:00 each night. 

Christmas at Bute Park will comply with all UK legislation and operate within the terms set out in its licence. 

We will only have tickets available to buy on the door if the session is not already sold out. We advise all customers to buy tickets in advance, these can be purchased from our ticket website here: https://christmasatbute.seetickets.com/timeslot/christmas-at-bute-park

Job applications are not yet open for this year. Please check back later in the year when we will advertise how to get in touch.

No – we are an entirely cashless event, accepting all major debit and credit cards alongside contactless payments including Apple Pay and Google Pay.

It wouldn’t be winter in Cardiff without a bit of adverse weather. Please ensure you dress appropriately for the weather – wear waterproof, warm clothing and appropriate footwear for paths that may become muddy. 

If you struggle in low lighting you may bring a torch, as some parts between installations may be slightly darker. 

There is no need to bring food or drink, as we have a fantastic Christmas Village full of yummy treats.

In the shadow of the historic Cardiff Castle is Bute Park, the heart of the city centre just paces away from our entrance. Based between the River Taff, North Road and Cardiff Castle, is our wonderful Bute Park. 

Please use postcode CF10 3ET to navigate towards the entrance on North Road just opposite the Cardiff Crown Court and Boulevard De Nantes. Follow the path along the side of Cardiff Castle wall to find our Box Office and event entrance. Don’t worry if you get lost – we will have plenty of signage and stewards to guide you. 

Please note there is no parking at the location and the last entry is at 20:30.