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Introducing <strong>Northern Lights at Heaton Park</strong>. Manchester's brand <strong>NEW</strong> light trails by the creators of Kendal Calling ✨<br /><br />From 21st November - 31st December 2025, the park will be transformed with jaw-dropping special effects and enchanting illuminations along a one mile trail, featuring some of the UK's most spectacular light art. <br /><br />Discover something for everyone, from tiny tots to grandparents, enjoy a host of festive food at our extended Christmas Village & vintage Fairground rides & make some unforgettable magical memories. <br /><br /><strong>Tickets on sale 10am, 3rd June.</strong> Sign up to access 20% off tickets for a limited time only. You’ll also be entered into our competition to <br /><br /><strong>WIN:</strong><br /> <ul> <li>A family ticket</li> <li><strong>PLUS</strong> £50 to spend at the trail within our Christmas Village </li> <li><strong>PLUS</strong> free marshmallows to roast on our fire pits</li> </ul>
Privacy Policy
Welcome to Northern Lights Manchester Privacy Notice. You might be viewing this through our website or mobile application (which we’ll collectively call ‘’Platform’’ in short).<br /><br />We consider the protection of your privacy to be extremely important. We are bound by and use your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation 2016/679 of April 27th 2016 (the “GDPR”).<br /><br />We want to inform you as much as possible, respect you and give you control over what happens to your personal data and what you share with us.<br /><br />Our Privacy Notice is designed to make you aware of what data we are collecting and how we collect it.<br /><br />Please take time to read through our Privacy and Cookies Notice to understand your rights.<br /><br />1.1 About us - Our contact details<br /><br />Name: FTF2 Ltd<br /><br />Address: Margolis Building, Manchester, M4 1DG<br /><br />E-mail: hello@northernmanchester.com<br /><br />1.2 What personal data do we collect and how?<br /><br />We currently collect and process the following information:<br />Personal identifiers, contacts (for example, name and contact details, address, age)<br />Banking details<br />Telephone number<br />Health data (only in limited cases i.e. if this is required under law)<br />Cookies<br />Your parent’s details if you are under 18<br /><br />1.3 Information you give us<br /><br />We will collect your personal data directly from you when you:<br />create and place an order;<br />sign up to create an account or log in to your account;<br />subscribe to our newsletters or to mailing lists;<br />subscribe to a waiting list for an event;<br />participate in a competition; promotion or survey;<br />send an email, phone or online request to our customer service team or our social media channels; and<br />visit our websites and apps (see more in our Cookie Notice)<br /><br />1.4 Other information we collect about you and information we receive from third-party sources<br /><br />We also receive personal information indirectly, from the following sources:<br />From your social media account when you register for an event to our Platform by signing in through it;<br />From our trusted ticket agents and service providers to deliver the goods and services requested;<br />From other festivals and events within our Superstruct Entertainment Group if you have agreed that you want to hear more from our events;<br />From other third parties outside our Group where you have agreed to them to share your information with us for marketing purposes;<br />Government, tax or law enforcement agencies.<br /><br />2.1 What do we use your data for?<br /><br />Service and Operational Purposes:<br />to provide you with your event ticket or any other goods, services and information that you have requested from us;<br />to manage your entry to our events, including age and identification verification;<br />o provide you customer service and support, deal with enquiries or update you of changes to our events, our Platform or other services;<br />to improve and update our Platform and to make sure that content from our Platform is presented to you in the most effective and optimal manner<br />Third-party promotions:<br /><br />We will share your personal data with third parties for their own marketing and promotional purposes only after you have given us your consent. If you opt-in to any third-party communications, you can opt out at any time by following instructions in the third-party communications received.<br />To protect your vital interests<br />If you feel unwell during the event and visit our first aid tent, we might need to collect some health data.<br /><br />Competitions:<br />If you have entered a competition or prize draw that we have organised, we will use the personal data that you have provided to us in order to contact you to let you know whether you have won a competition or prize draw that you have entered and so allow us to both perform the contract for the prize and as necessary for our legitimate interests to allow us to encourage customer demand and develop our business.<br />Direct Marketing Purposes (via email/phone)<br /><br />Legal Purposes:<br /><br />We may use your information to enable us to enforce our legal rights, and/or to protect the rights, property or safety of our employees and/or other third parties. To ensure your health and safety during the event we will process any health or mobility information you provide us to comply with our legal obligations.<br /><br />2.2 Legal grounds for processing your personal information<br /><br />We will only use your personal data when the law allows us to. Under the DPA 2018 and the GDPR the lawful bases we rely on for processing this information are:<br /><br />(a) Your consent i.e. for marketing from third parties. You are able to remove your consent at any time by contacting us [see more about your right to withdraw on section 6];<br /><br />(b) We have a contractual obligation.(i.e. to successfully book and deliver your tickets);<br /><br />(c) We have a legal obligation (i.e. to detect fraud, or tax purposes);<br /><br />(e) We need it to perform a public task;<br /><br />(f) We have a legitimate interest (i.e. for direct marketing when you have bought tickets) and your interests and fundamental rights do not override those interests.<br /><br />3. Who will your data be shared with?<br /><br />We share this information with:<br />selected third parties that we work with, so we are able put on the events you love and choose to attend. For example, when you register to attend an event we host, we might need to share your information with third party sub-contractors or service providers that help us to put on our Events (such as venue or security staff);<br />When required by the travel providers (such as the event organiser, promoter, hotels, transport company) in order to confirm your booking and to fulfil their part of your contract, your personal data may be shared with them;<br />We may also share your data with third parties who provide services to us in connection with making your booking such as payment and ticketing providers;<br />Other festivals and event organisers within our Superstruct Entertainment Group if you have consented for us to do so;<br />Any other third-party outside our Group that you have given your consent to share your information with for marketing purposes;<br />Any other third parties and governmental institutions to comply with our legal obligations and enforce our legal rights (i.e. tax obligations).<br /><br />Before sharing any of your personal data with external providers, we require our providers to sign an agreement confirming that your data will be kept secure.<br /><br />4. How do we protect your personal data?<br /><br />We take all reasonable and appropriate technical and organisational measures to protect the security of your personal information throughout the course of our business. Technical safeguards are for example restrictive access, encryption, antivirus software, regular testing and evaluation.<br /><br />In case we transfer your information to a country which is outside the UK or the EEA we have put in place contractual agreements or other measures with any recipients of your information to ensure your personal data will be equally protected.<br /><br />5. How long will we keep your personal data for?<br /><br />Your information is securely stored online via EmailOctopus.<br /><br />We keep email data for as long this is necessary for the purpose we collected it. We will then dispose your information by removing all files and back-ups from our cloud storage.<br /><br />6. What are your rights?<br /><br />You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you before you can complain at the relevant Supervisory Authority.<br /><br />Under data protection law, you can exercise the following rights:<br />Your right to withdraw consent- You can withdraw your consent at any given time by contacting our DPO.<br />Your right of access – You have the right to ask us for copies of your personal information.<br />Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.<br />Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances i.e. if your personal data are no longer necessary for the purpose they were collected for or if you withdraw your consent.<br />Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances i.e. if you think that the information we process is inaccurate or unlawful.<br />Your right to object to processing – You have the right to object to the processing of your personal information only if we process the relevant information on legitimate or public interest grounds.<br />Your right to data portability – You have the right to ask that we transfer the personal information you directly gave us to another organisation, or to you, if we process the relevant information on consent or contract grounds.<br />Your right to lodge a complaint – You have the right to lodge a complaint to the supervisory authority if our response doesn’t satisfy your request.<br /><br />For UK the Supervisory Authority is ICO. The ICO’s contact details are:<br /><br />Information Commissioner’s Office<br /><br />Wycliffe House, Water Lane, Wilmslow<br /><br />Cheshire SK9 5AF<br /><br />ICO website: https://www.ico.org.uk<br /><br />7. How to contact us<br /><br />Please contact us at hello@northernlightsmanchester.com - if you wish to make a request or complain or have any questions on how we use your personal data.<br /><br />8. How do we keep this privacy notice up to date?<br /><br />We will keep this privacy notice up to date to reflect changes in our products and services. This notice was last updated on 11/10/22. Should this notice change in any fundamental way, a notice will be displayed for 30 days. We recommend checking this page on our Platform from time to time.
Terms & Conditions
Northern Lights Manchester - Sign up competition - Terms & Conditions:<br /><br />1. This competition is promoted by Northern Lights Manchester <br /><br />2. This promotion is open to all UK residents.<br /><br />3. You must be at least 18 years of age to enter this competition.<br /><br />4. How to enter: Sign up to the Northern Lights mailing list via https://northernlightsnewmanchester.com/signup<br /><br />5. The opening date for entries is 06/05/2025. The closing date for entries is 06/06/2025. No entries received after this date will be accepted.<br /><br />6. No purchase necessary.<br /><br />7. Multiple entries are allowed per household.<br /><br />8. The prize is - A family ticket to Northern Lights Manchester (two adults & 2 children or one adult & three children) & £50 to spend at the event. One winner will be selected.<br /><br />9. The prize is non-refundable, non-transferable and subject to availability. No guarantee is given as to the quality of the prize.<br /><br />10. No cash or prize alternatives are available.<br /><br />11.Northern Lights reserves the right in their reasonable discretion to substitute any prize with a prize of equal or greater value.<br /><br />12. The winner of the competition will be drawn at random from all entries by an electronic system and notified via email no later than 29/06/2025. Where we require details from you, if you do not provide these within 28 days of notification we reserve the right to select a different winner.<br /><br />13. All entrants are expected to act fairly and in the good spirit of the competition. Northern Lights reserves the right to investigate any irregularities and disqualify entrants at its absolute discretion.<br /><br />14. The prize will be delivered to the winner between 29/06/2025 and 03/07//2025. Northern Lights reserves the right to select another winner if the original winner cannot be contacted within a reasonable timeframe.<br /><br />15. Any application containing incorrect, false or unreadable information will be rejected. Any applications made on behalf of or for another person or multiple entries will not be included in the competition.<br /><br />16. Northern Light's decision as to who has won the competition shall be final.<br /><br />17. To obtain details of the prize winner after the closing date, please email hello@northernlightsmanchester.com<br />The entry instructions are part of the Terms and Conditions for this competition.<br /><br />18. By entering the competition you are agreeing to accept these Terms and Conditions. Any branch of these Terms and Conditions by you will mean that your entry will not be valid, and you will not be allowed to enter the competition.<br /><br />19. By entering this competition you are agreeing that, if you win, your name and entry may be a) used for the purpose of announcing the winner and/or distributed to individuals who request details of the winner and/or b) in any related publicity by Christmas at Bute Park, without additional payment or permission.<br /><br />20. Any personal information you give us will not be passed on to any other parties without your agreement. Northern Lights's Newcastle privacy policy can be found at northernlightsmanchester.com<br /><br />21.Under no circumstances will Northern Lights Manchester be responsible for any loss, damage, costs or expenses arising from in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion of the competition or prize. \<br /><br />22. Northern Lights will not be responsible unless required by law, for any loss, changes, costs or expenses, which may arise in connection with the competition and Northern Lights Newcastle can cancel or alter the competition at any stage.<br /><br />23. Any dispute relating to the competition shall be governed by the laws of England and Wales and will be subject to the exclusive jurisdiction of the English courts.
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An enchanted festive trail at Heaton Park
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