Accessibility

The pathways throughout the light trail will be accessible to wheelchair users. Please be aware that some areas may have some uneven flooring as we are on a public park site. Accessible toilets will also be available on site.

Accessible guests can obtain up to two free Companion/Personal Assistant tickets (tickets must be pre-booked through our ticketing site). Please bring ONE of the following forms of documentation upon your arrival to validate the free carer pass:

N.B -If you do not have one of these forms for documentation then please contact us by email and we will look at your request on a case by case basis.

• Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP), either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
• Attendance Allowance or Carer’s Allowance letter of award
• Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
• In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
• A local authority registration document which is local to the attraction where it is being submitted
• A recognised Assistance Dog ID Card
• Credibility’s Access Card
• Blue Badge

If you do not have one of these forms for documentation then please contact us by email and we will look at your request on a case by case basis.

Please note:

• Assistance dogs are welcome.
• For information on getting to the light trail, click here.
• Large, black and white menus are viewable on the front of our bars. Should you have any questions about the menu on offer, please do ask a member of staff.
• The trail is 1.4km long. There is a limited amount of park benches along the trail.
• Medical assistance is available on-site if required.
• If you require any assistance at the festival, please speak to your nearest member of staff.
• Please see our map below to see where accessible toilets are located on-site.

For any enquiries regarding accessibility, please contact hello@christmasatbutepark.com